What does the family do with my invoice?

They pay you, then make a payment request in the NDIS portal with your invoice attached, and the NDIS reimburses them — usually within a couple of business days. A clear invoice with an ABN and support dates gets through first time.

What is a support item number?

A code from the NDIS pricing arrangements that names the kind of support, like 01_011_0107_1_1 for daily living assistance on a weekday. It is optional on your invoice, but it helps the family claim under the right budget.

How many days do they have to claim it?

Ninety days from the support date. Invoicing promptly, with the date of each shift on it, keeps everyone inside the window.

Invoice for a self-managed NDIS participant

Self-managed families pay you from their own account and claim it back through the NDIS portal, so the invoice has to carry what the portal asks for: your ABN, each support's date, and enough detail to claim it under the right category. This generator gets those right so you get paid without the back-and-forth.

Questions

What does the family do with my invoice?: They pay you, then make a payment request in the NDIS portal with your invoice attached, and the NDIS reimburses them — usually within a couple of business days. A clear invoice with an ABN and support dates gets through first time.
What is a support item number?: A code from the NDIS pricing arrangements that names the kind of support, like 01_011_0107_1_1 for daily living assistance on a weekday. It is optional on your invoice, but it helps the family claim under the right budget.
How many days do they have to claim it?: Ninety days from the support date. Invoicing promptly, with the date of each shift on it, keeps everyone inside the window.